All domestic and international orders will ship in 7-9 days from our design studio and be delivered in 11-13 days from the date of order receipt.

Shipping details can be edited before your order is billed or shipped. However, all changes must be emailed within 24 hours of placing an order online.

Shipping details can be edited before your order is billed or shipped. However, all changes must be emailed within 24 hours of placing an order online.

Our delivery agents will attempt to deliver the package three times before it is returned to us. Please provide your complete & accurate address including zip code and mobile number to ensure a seamless and quick delivery.

We follow the highest quality control standards and ensure that each product is made with the care and workmanship that our customers expect. As a policy, we do not offer returns or exchanges on products delivered in perfect condition as per the order placed. In addition, any item purchased on sale cannot be returned unless there is an embroidery/colour issue or any other major defect with the product.

In case there is an issue with fit/sizing or the product is damaged, the product can be exchanged - please email us details and images (if applicable) within 7 days of order receipt at worldofsisa@gmail.com. You will be asked to courier the product back to us at our mailing address. Please ensure that the product has not been used and the appropriate documentation has been maintained prior to returning the product(s). Only after careful review of the returned product by our quality team, will the decision to exchange the product be made and the requested size be delivered to you. Please note that the shipping of the exchanged products depends on the availability of the requested size. In case the size is not available, the money will be refunded back to you in the form of online credit. The return offer is only valid on products purchased on full price and not applicable on products purchased during a special promotion or sale.

Online purchases cannot be returned or exchanged in our stores.

Orders may be cancelled within 24 hours of placing an order online. In the event of a cancellation, your payment will be returned to your account within 2 weeks.

In case an order is cancelled or a product is damaged or delivered incorrectly, please email us at worldofsisa@gmail.com within 48 hours of order receipt with your order number, date of transaction, delivery address and an image of the wrongfully delivered or defective item. Our team will look into the issue and revert back within 48 hours.

All refunds will be directly transferred to your bank account within 14 business days of reaching out to our customer care team.